WATI
Send WhatsApp messages through WATI. Once installed, this integration becomes available as a WhatsApp channel for the Messaging app.
WATI is a WhatsApp Business Solution Provider. Use it if you would rather manage your WhatsApp presence through WATI than connect to Meta's WhatsApp Business Platform directly.
Prerequisites
Prerequisites
Before setting up the WATI integration, ensure you have:
- An active DashX account
- A WATI account with an active subscription
- A WhatsApp number onboarded and approved in WATI
Find your API token
- Sign in to your WATI dashboard
- Open the API settings for your account
- Copy the access token
warning
The token allows sending messages billed to your WATI account. Store it securely.
Connect to DashX
- Log in to your DashX workspace
- Navigate to Settings > Integrations
- Click [+] to add a new integration and select WATI
- Choose the environments you want to enable it for
- Enter the configuration below and save
Configuration
| Field | Description |
|---|---|
| Token | The API access token from your WATI account. |
tip
WhatsApp requires pre-approved templates for messages sent outside a 24-hour customer service window. Get your templates approved in WATI before relying on them.